Feedback from previous guests about their experience.
58%
liked the hotel and would stay again
Friendly staff
Lovely location
Mouldy rooms
Limited dining options
5.8/10
Guest rating
Rooms
5.8
Location
7.7
Service
5.0
Dining
5.0
Guest reviews
5.8/10
based on 15 reviews
6.2
6.2/10 based on 6 reviews
Christian
United Kingdom,
December
2024
6.8/10
I had a mixed experience at this hotel. The location is great, not too far from the airport and shops, and the staff were friendly. However, the service was lacking in some areas, especially with wake-up calls. The rooms need some renovations, but they were still comfortable. The dining options were limited, and I expected more variety.
Rooms
7.0
I found the rooms to be comfortable, but they were quite dark, making it hard to get work done. I would definitely recommend insisting on staying in a renovated room if possible.
Service
5.0
The service was friendly, but it fell short at times. I had requested a wake-up call that never came, which was frustrating.
Location
8.0
The location was quite nice—about a 25-minute taxi ride from the airport and a 15-minute walk to shops and the Metro. Plus, the area is friendly with lovely mountain views.
Dining
5.0
The breakfast options were pretty average. I mostly had greasy omelettes and found the selection limited.
Facilities
6.0
Overall, the hotel could use some upgrades, but the basic amenities were adequate.
Robert
United Kingdom,
December
2024
5.0/10
I found the hotel had some positives, like a spacious and comfortable environment, but the rooms were quite basic and not very clean, which was disappointing. The staff was friendly, but the service lacked reliability, especially regarding wake-up calls and breakfast arrangements. The location was not very convenient, as it was quite far from the city center. Overall, it felt like a reasonable value for money considering the low price, but there are definitely areas for improvement.
Rooms
5.0
The rooms, while spacious and comfortable, were extremely basic and had issues like being dirty and mouldy. The bathrooms could use some upgrading as well.
Service
5.0
While the staff was friendly, the service was not ideal. I asked for a wake-up call which never happened, and the breakfast arrangements were poorly handled.
Location
6.0
The location is quite far from the city, and getting taxis was a bit of a hassle. It was fine for reaching the shops by a 15-minute walk, but it felt isolated overall.
Dining
5.0
The dining options were very limited, and the quality was at best average. Breakfast was barely edible with not much variety.
Facilities
5.0
Facilities were basic and could definitely use some upgrades. Not much to boast about in terms of amenities.
Benjamin
United Kingdom,
December
2024
6.6/10
I had a mixed experience at this hotel. While the location was quite lovely, the rooms left much to be desired with issues like mustiness and an overall feeling of neglect. The staff were friendly but seemed a bit overwhelmed at times, which affected the service provided. Dining options were limited and not very appealing. It had potential, but the negatives definitely outweigh the positives.
Rooms
5.0
The rooms were mouldy and had a lingering smell that made my stay less enjoyable. They definitely felt depressing and were not up to standard.
Service
5.0
The staff were polite but had some communication issues, and my request for a wake-up call was completely missed, which was frustrating. I felt they were somewhat disorganized.
Location
6.0
The hotel was quite far from the city center, making it tricky to get cabs, but I did enjoy the more local flavor of the area around the hotel.
Dining
5.0
The dining options were very limited, leaning heavily towards Chinese dishes, and I struggled to find something palatable for breakfast.
Facilities
5.0
Facilities seemed dated and not very well-maintained; there wasn't much to get excited about.
Friendly staff
Mouldy rooms
Steven
United Kingdom,
December
2024
5.0/10
I stayed at a hotel with a perfect location, just 25 minutes from the airport and a short walk to shops and the Metro. However, the rooms were basic and the service didn’t meet expectations. The dining experience was poor, and the facilities were in desperate need of refurbishment. Overall, it’s a good spot if you prioritize location, but other aspects need improvement.
Rooms
5.0
The rooms were rather basic and had issues with the waste plugs in the sinks and bath. Though the renovated rooms in the main building are far superior, I had to wait until 6 pm for check-in.
Service
5.0
The service was disappointing. I requested a wake-up call for my flight, but it never came, and the restaurant staff were not very helpful when I asked about a breakfast to-go.
Location
9.0
The location is great, nestled in a friendly local area with stunning mountain scenery. It's just a quick taxi ride or a pleasant walk to shops and public transport.
Dining
5.0
Dining was quite lacking; the options were barely edible and the coffee was dreadful. Overall, the food selection left much to be desired.
Facilities
5.0
The facilities need refurbishment and an inviting bar area would be a welcome addition. It feels a bit outdated at the moment.
Nathaniel
United Kingdom,
December
2024
5.8/10
The hotel has a fantastic location, just 25 minutes from the airport and a short walk to shops and the Metro. The staff is friendly, which I really appreciated. However, the rooms could use some serious upgrades, and the dining experience left a bit to be desired with limited options and mediocre quality. Overall, while it has its perks, the lack of proper maintenance and dining choices makes it less appealing than it could be.
Rooms
6.0
I stayed in a renovated room in the main building, which was far superior to the others. However, the bathroom was quite basic and there were some issues with the TV.
Service
5.0
The service was a bit lacking; I requested a wake-up call for my flight but never received it. The restaurant staff wasn't very responsive either.
Location
8.0
The location was great, surrounded by friendly local areas and beautiful mountain scenery, but it is quite far from the city center and hard to get cabs.
Dining
5.0
The dining experience was disappointing with very limited and average options. I found most of it to be barely edible.
Facilities
5.0
The facilities could use a refresh, as they felt a bit outdated. There wasn't much to boast about.
Ethan
United Kingdom,
November
2024
5.0/10
The hotel has a great location, especially for those looking to explore the local area and its friendly vibe. The rooms, however, were quite basic and not very clean, which was disappointing. The service left a lot to be desired, with some mix-ups and a general lack of attentiveness. While the facilities could use an update, the convenience to transportation and local spots is a definite plus.
Rooms
5.0
The rooms were extremely basic and unfortunately not very clean, with some unpleasant odors.
Service
5.0
The service was lacking, as staff didn't seem very helpful and there were issues like missed wake-up calls.
Location
9.0
The location is fantastic, just a short walk from the subway and close to shops, making it easy to get around.
Dining
5.0
The dining experience was disappointing; there were few edible options and service was quite poor.
Facilities
5.0
The facilities need a refurbishment and a friendly bar area would be a welcome addition.
Layla
United Kingdom,
November
2024
5.0/10
I had a mixed experience at the hotel. The location is quite nice, away from the hustle and bustle, and the rooms are spacious and comfortable. However, I encountered some issues with the service, as they weren't very helpful, especially regarding wake-up calls. The dining experience was also a letdown, with poor food quality and limited options. Overall, while there are some positive aspects, there is significant room for improvement.
Rooms
7.0
The rooms were spacious and comfortable, although I had some trouble figuring out the waste plugs in the sinks and bath.
Service
5.0
The service was not very helpful at all; I requested a wake-up call that never happened, and breakfast arrangements fell through.
Location
6.0
The location was quiet and friendly, about 25 minutes by taxi from the airport, but I found it quite far from the city.
Dining
5.0
The dining experience was pretty disappointing, with poor food selection and dreadful service, especially for coffee.
Facilities
5.0
The facilities could use some upgrades as the overall appearance felt dated and not very welcoming.
Juliet
United Kingdom,
November
2024
7.2/10
I recently stayed at this hotel and really appreciated its comfortable rooms and friendly staff. The location was perfect for exploring the area, although getting a cab into the city proved to be a bit of a hassle. On the downside, the dining experience left much to be desired, with limited breakfast options and some dishes that weren't great. Overall, it's a solid choice for a comfortable stay, but they need to improve their dining offerings.
Rooms
8.0
The rooms I stayed in were clean and comfortable, especially those in the main building which were FAR superior to others. They even had a kitchen setup, though there were no utensils provided.
Service
5.0
I found the service to be somewhat lacking. I requested a wake-up call for my flight that never happened and my early breakfast request was ignored, which was frustrating.
Location
7.0
The hotel's location is perfect, just a 25-minute taxi ride from the airport and a 15-minute walk to shops and the Metro, but it felt a bit far from the city itself as cabs were hard to come by.
Dining
5.0
Unfortunately, my dining experience was quite disappointing. The breakfast options were limited and some items were just not appealing. A greasy omelette was not what I expected, and I would have liked more variety.
Facilities
6.0
The hotel had decent facilities, but nothing stood out as extraordinary. It would benefit from some refurbishment and perhaps the addition of a friendly bar area.
Victoria
United Kingdom,
October
2024
5.6/10
I stayed at this hotel and while it has some positives, there are definitely areas for improvement. The location is fantastic, being close to a subway station and various restaurants. The rooms, however, felt a bit dark and basic, and I had some trouble with the plumbing. The service left much to be desired; I missed my wake-up call, which was quite disappointing. Overall, it’s a decent place but not without its flaws.
Rooms
5.0
The rooms were somewhat basic and quite dark, making it hard to get much work done. I did have some issues figuring out the plumbing for the sinks and bath.
Service
5.0
The service was lacking, as I requested a wake-up call that I never received, and the restaurant staff didn't follow through with a promised breakfast to go.
Location
9.0
The hotel is perfectly located near the subway station and close to a variety of Indian and Arabic restaurants, which I really enjoyed.
Dining
5.0
Dining was not great; the breakfast options were quite limited and what I had was greasy and unappetizing.
Facilities
6.0
The facilities were okay but did need some refurbishment; they could use a friendly bar area for coffee or drinks.
Ella
United Kingdom,
October
2024
6.2/10
The hotel boasts a perfect location and friendly staff, which I really appreciated. However, the service was quite lacking, especially during meal times, and the dining options were limited and not very tasty. The room I stayed in had some quirks with plumbing but was overall in good condition.
Rooms
7.0
I was in a renovated room in the main building, which had a lovely view of the huge swimming pool. However, figuring out the waste plugs in the sinks and bath was a bit frustrating.
Service
5.0
The staff was friendly, but the service left a lot to be desired. I asked for a wake-up call for my flight, and it never happened, plus the restaurant was unhelpful in the morning.
Location
9.0
The location was excellent, just a 25-minute taxi ride from the airport and a short walk to shops and the Metro. The mountain scenery added to its charm.
Dining
5.0
The dining experience was a letdown. The breakfast options were barely edible, which was disappointing. I expected much better.
Facilities
6.0
The facilities, particularly the pool area, were nice but the overall amenities need improvement.
Elizabeth
United Kingdom,
September
2024
6.4/10
The hotel had a fantastic location, only a 25-minute taxi ride from the airport and a short walk to shops and the Metro, which I really appreciated. The staff were friendly, but the service left a bit to be desired, especially when it came to wake-up calls and breakfast arrangements. The rooms were basic and need some serious updates, which impacted my overall experience. Dining was quite disappointing too, with limited options and poor quality food.
Rooms
5.0
The rooms were basic and felt a bit outdated, with some plumbing issues that made using the sink and bath quite tricky.
Service
5.0
While the staff was friendly, I found the service rather lacking, as my wake-up call was missed and breakfast arrangements fell through.
Location
9.0
The location was perfect for my needs—just a taxi ride away from the airport and a short walk to shops and the Metro, surrounded by friendly local areas.
Dining
5.0
Unfortunately, the dining experience was dreadful, with barely edible food and a very limited menu.
Facilities
5.0
The hotel needed refurbishment, and there was a lack of amenities that made the stay less enjoyable.
Naomi
United Kingdom,
August
2024
7.0/10
I had quite a mixed experience at the hotel. The location is pretty great, with easy access to shops and friendly local vibe. However, the service left much to be desired, and the dining options were frankly disappointing. The rooms I stayed in were decent, but I wouldn't say they're worth the price when compared to similar places.
Rooms
7.0
The rooms were neat and offered a comfortable stay, but I felt they could have provided better amenities. My room had a kitchen, but it was quite basic with no utensils at all.
Service
5.0
Unfortunately, the service was not up to par. I had requested a wake-up call which never came, and the restaurant staff seemed overwhelmed and unhelpful.
Location
8.0
The location was a nice spot, about 25 minutes from the airport and close to shops and the Metro. It felt quiet and friendly, perfect for a family stay if needed.
Dining
5.0
Dining was unfortunately below expectations, with a greasy omelet being one of the only breakfast options and service that was very slow.
Facilities
5.0
The facilities felt a bit dated and could really use some refurbishment, especially the common areas which were lackluster.
Lucy
United Kingdom,
August
2024
5.2/10
I had a mixed experience at this hotel. The location was great, offering beautiful scenery and accessibility to local amenities. However, the rooms were below expectations, and service was severely lacking. Dining options were limited and not very satisfying, which was disappointing, especially given the overall price point.
Rooms
5.0
I stayed in one of the renovated rooms, but I could tell that some areas were still outdated and not as welcoming. The bathroom seemed mediocre and needed improvement.
Service
5.0
Unfortunately, the staff didn't provide the assistance I needed, like missing my wake-up call and a breakfast that was promised but never delivered. They were friendly but overall quite ineffective.
Location
8.0
The location was definitely a highlight, being just a 25-minute taxi ride from the airport and close to the Metro and shops. The local area had a friendly feel and stunning mountain views.
Dining
5.0
Dining was a letdown for me; the restaurant options were quite limited and the coffee I ordered was disappointing.
Facilities
6.0
Facilities were decent, but nothing stood out as exceptional. I wish there were more leisure options available, especially a cozy bar or lounge.
Olivia
United Kingdom,
August
2024
5.4/10
My stay at the hotel was a mixed bag. The renovated rooms were comfortable and spacious, but I encountered some frustrating service issues that really put a damper on things. The location is quite far from central attractions, making it a bit inconvenient. However, the pool area was a nice perk and the price was reasonable, considering the overall experience.
Rooms
8.0
I stayed in a renovated room and it was definitely far superior to the other options. The room was spacious, with a nice balcony and a good-sized bathroom, though figuring out the plumbing for the sinks was a bit of a challenge.
Service
5.0
The service left a lot to be desired. I asked for a wake-up call which never happened, and the restaurant was less than helpful when I inquired about breakfast options for my early departure. Staff were polite but lacked efficiency.
Location
5.0
The hotel is located quite far from the city center, making it necessary to rely on cabs, which weren't always easy to get. It’s mostly set up for a local crowd, so don't expect tourist attractions nearby.
Dining
5.0
Dining here was a letdown. The breakfast offerings were quite limited and the few palatable dishes I tried, like the omelette, were greasy.
Facilities
7.0
The pool area was well-maintained and a nice place to unwind, which I appreciated. It was one of the highlights of my stay.
Hudson
United Kingdom,
July
2024
6.0/10
I had a mixed stay at the hotel. The location is really great, being a short walk from shops and surrounded by beautiful mountain scenery. The rooms were decent and pretty good sized, but some plumbing issues made things a bit frustrating. Service, however, left a lot to be desired, especially with my wake-up call not happening when I needed it. Overall, it felt like it could use some improvements to become a more comfortable experience.
Rooms
7.0
The rooms were clean and decent-sized, even though the plumbing was a bit tricky to figure out.
Service
5.0
The service was quite disappointing; they forgot my wake-up call and were not very responsive.
Location
9.0
The hotel is in a perfect location, just a 25-minute taxi ride from the airport and close to the shops and Metro.
Dining
5.0
The breakfast was quite poor, with limited options and not very tasty.
Facilities
5.0
Facilities seemed basic and could use an upgrade to enhance the guest experience.